Privacy Policy
Last updated: 01/12/2025
This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, or use our services. We are committed to protecting your privacy and complying with UK GDPR and the Privacy and Electronic Communications Regulations (PECR).
If you have any questions, you can contact us at:
Email: info@uptonselectrical.co.uk
Address: Heritage Barn, Ellerdine, Telford, England, TF6 6QR
1. Information we collect
We collect information in the following ways:
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Information you provide directly:
• Contact form submissions (name, email, phone number, message)
• Newsletter sign-ups
• Booking or enquiry forms
• Any information you choose to share with us
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Information collected automatically:
• IP address
• Device type
• Browser type
• Pages visited and time spent on the site
• General location (country/region)
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This data is collected through cookies and similar technologies. For details, see our Cookie Policy.
2. How we use your information
We use your information to:
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• Respond to enquiries and provide customer support
• Deliver the services you requested
• Improve website performance and user experience
• Analyse traffic patterns using Google Analytics
• Run advertising and measure performance through Meta Pixel
• Keep records required by law
• Send marketing communications (only if you have given explicit consent)
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We only use your data when we have a lawful basis, such as consent, legitimate interests, or legal obligation.
3. How we share your information
We do not sell your data.
We may share information with:
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Service providers who help us run the website, including:
• Wix (website hosting and form storage)
• Google (Google Analytics)
• Meta (Meta Pixel for advertising)
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These providers only process your data on our behalf and must follow strict rules to protect it.
4. Cookies and tracking
We use cookies to run the site, analyse performance, and support advertising.
Non-essential cookies (such as analytics and advertising cookies) only run if you consent through our cookie banner.
For more detail, read our full Cookie Policy.
5. Marketing communications
We will only send marketing emails if you have given us explicit consent (e.g., by ticking a checkbox). You can unsubscribe at any time by clicking the link in the email.
6. Data storage and security
Your data is stored securely within Wix’s servers and other trusted service providers.
We use security measures such as encryption, access controls, and secure networks to keep your data safe.
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We keep your data only for as long as necessary for the purposes it was collected.
7. Your rights
Under UK GDPR, you have the right to:
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• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Withdraw consent at any time
• Object to certain types of processing
• Request a copy of your data (data portability)
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To exercise any of these rights, contact us at:
Email: info@uptonselectrical.co.uk
8. International transfers
Some of our service providers (such as Wix, Google, and Meta) may store data outside the UK. These companies use approved safeguards, such as Standard Contractual Clauses, to keep your data protected.
9. Changes to this policy
We may update this policy occasionally to reflect changes in the law or our services. Any updates will be posted on this page with a new “last updated” date.